Notify Your Staff About New Reviews
With BES, your managers and staff can be notified every time your business receives a new review. Adding your staff will increase company awareness about positive reviews, negative feedback, and reviews that mention employees by name.
Why Add Your Staff?
Improve Your SEO
If your business ranks well on review sites like Google Maps, Yelp, and Facebook, you will
Increase Customer Trust
Businesses that actively manage and respond to their reviews receive the following benefits:
There is an entire universe of information about your brand being shared online - where 90% of all customers and potential customers go to learn about your business. Now, you finally have all the tools necessary to monitor, measure and manage it - with one powerful system.
Boost online ratings, manage reviews, SEO and location listing management, sentiment analysis, local search optimization, social media management and more. All in one exceptional platform and dashboard.
Our comprehensive, user-friendly dashboard provides complete oversight of your brand’s online reputation, including ratings, reviews, SEO analytics, and customer sentiment, all in one place. Manage it yourself or let our experts handle it for you.
Your online ratings and reviews shape how customers perceive your brand and affect your visibility in local searches. With our Review Management, you can track and respond to all reviews centrally. Our Review Booster encourages positive reviews on rating sites while minimizing the impact of negative feedback.
Protect and enhance your online reputation with these essential tools.
Our adaptive AI, the Sentiment Analysis Engine, continuously scans billions of online comments about your brand, identifying what people are discussing and how they feel about it—delivering insights that no individual or team could achieve on their own.
Our Social Media Analytics system brings in your Twitter, Instagram, and Facebook comments, heatmapping your engagement hotspots, tracking trending hashtags, and capturing all posted media for you to monitor and address.
These tools are also invaluable for tracking your local competitors, with BES providing robust SEO Rank Tracking and Location Listing Monitoring.
Local Search is Essential. 76% of shoppers using a local search site will visit a business within 24 hours, and 95% of searchers find the store they need without needing to scroll past the first page of results. Your placement — and the keywords you rank for — has a significant impact. Our BES Rank Tracking lets you see exactly where you stand and provides the tools to improve your ranking.
Accurate Location Listings are also crucial. If your information is incorrect, customers can’t find you. Our Location Listing Monitoring system is always on the lookout for errors and listing issues, notifying you of problems and equipping you with the tools to fix them.
Discover how a tailored BES solution can help your business meet its unique needs by clicking any of the request forms below. Or, call us at 888-300-8292 to get started today!